Cancel your VIP membership

No phone call. No survey. No questions. One click and it is done.

Cancel my membership

Or call (470) 552-6061 — a real person answers, 24 hours a day, 7 days a week, including weekends and holidays.

We cancel on receipt and reply to confirm. Nothing further is charged once we have it.

What happens when you cancel

  • You keep your VIP Credit. All of it. It never expires, so you can spend it next year, or the year after.
  • Billing stops immediately. You will not be charged again. We email you a written confirmation with the effective date.
  • Member benefits run on. Free shipping, early access and Merry Stars last to the end of the period you have already paid for.
  • Bonus Credit ends with the membership. Credit we gave you for free is forfeited, so spend that first if you are planning to shop.
  • You can come back any time. Rejoin whenever you like and your VIP Credit will still be waiting.

Not sure you want to leave?

Both keep your credit either way, and we will only offer them once.

Other ways to cancel

  • Your account page → Membership → Cancel
  • Phone — (470) 552-6061, any hour of any day. A person answers
  • Email — contact@merryjammies.com. We cancel on receipt and reply to confirm

We will never require you to complete a survey, a quiz, a chat, or any other step in order to cancel.

Something wrong with a charge?

If you are cancelling because of a charge you did not expect, tell us — we will almost certainly just refund it. We can fix it in minutes. A bank dispute takes 30 to 90 days, and you get nothing back any faster.

contact@merryjammies.com · (470) 552-6061, 24/7